So how do you keep great tenants? Commonsense stuff that’s not always so common:
Make things easy
Let’s face it: life is complicated. But renting from you doesn’t have to be. Look for ways to make things easier for your tenants by taking advantage of the Web. For example, instead of making your tenants pick up the phone every time they need something from you, let them report repair items online. Instead of making them mail their rent check each month, let them pay electronically. Don’t have the mad programming skills to do it yourself? No problem. You can find a number of low cost options for both by searching online.